University Education Training Talks

We can also run interactive 1 hour webinar or face to face tailored talks for medical students and teacher training students. This would provide them with a basic knowledge of allergies, intolerances and coeliac disease and the fundamental skills to ensure allergen management and monitor controls for cross contamination.

Food Allergy Awareness Training

Food Allergy Aware are established leaders in providing Allergy Awareness training and consultancy for the food services industry. We are dedicated to improving awareness and safe management for those with  food allergies and special dietary requirements.

At Food Allergy Aware we offer a variety of training and consultancy services which help the food services industry adapt to, embrace and adhere to the requirements of EU allergy legislation as well as adopting best practice to provide an enhanced and safe customer experience.

To view a summary of ALL our allergen training please click here

Offering OFQUAL accredited training, workshops, consultancy and e-learning, Food Allergy Aware are flexible and can deliver training courses to suit your business

  • training in-house
  • individual places on open courses
  • bespoke workshops and
  • Online training

With pass rates of 100% you can be sure the investment is money well spent.

Check out our NEW workshops Senior Management and Allergen Management in schools

Allergen Management for Hospitality made Easy! - Online

We have developed this 4 hour workshop to help your management teams develop and strengthen their allergy knowledge and procedures. 

We will take you step by step through the areas which are beneficial for a safe customer journey from booking to departure and online feedback. We look at communication, and managing customer issues including near misses.

With interactive exercises and videos to encourage discussion and the sharing of best practice among the attendees.

For a detailed workshop outline please click below (pdf format).

Allergen Management for Senior Leadership Teams

We have developed a bespoke workshop up to 3 hours for your senior leadership team  to ensure allergen management is a high focus.

We tailor the workshop to include examples which may have occurred inhouse and actual case studies, including a recording of a witness impact statement, their experience, and how it has impacted their life, years after the event.

We will also cover communication and near miss reporting, and how gateways and positive no blame reporting should be encouraged to keep the customer and business safe.  

The session is built with interactive exercises to encourage discussion and the sharing of experiences and best practice among the attendees.

For a detailed workshop outline please click below (pdf format).

Food Allergy Awareness Workshop
Online & F2F

This workshop is for all your staff within a food service operation and will be tailoured to your business and sector as appropriate. The duration of the workshop is up to 3.5 hours for up to 24 attendees.  The training will give your staff a high level introduction to allergen awareness as per your business procedures. 

The course covers the basics for your staff to ensure they give your customer a positive customer journey and respond as appropriate to your in-house procedures

For a detailed workshop outline please click below (pdf format).

Allergen Management in Schools Workshop - Online & F2F

This course is aimed at all levels of staff within an education setting, including admin and governors involved with the creation of policies and HACCP.  The course is of a Level 1 induction standard.  It would be beneficial to have catering staff on the training,  however they also need to attend level 2 or level 3 training dependent on their role.

The course covers the basics for your staff to ensure they keep children and staff safe with food hypersensitivities, and elevate  the fears of their carers, creating an inclusive environment

For a detailed workshop outline please click below (pdf format).

Highfield HABC Food Allergen Management Training Level 2 & 3

We offer a Full day Level 3 accredited course for staff involved in a supervisory or management role in catering, providing a solid overview of the impact of food allergens, how to identify and control risks and how to implement practical allergen management techniques including communicating with confidence.

We also run a shorter Level 2 Food Allergen Awareness course which is suited to food handlers and other staff involved in the preparation of food to gather the appropriate knowledge and understanding.

For a detailed Level 2 course outline please click below (pdf format).

For a detailed Level 3 course outline please click below (pdf format).

We can also offer CIEH Level 2 Allergen Awareness  training under our partnership with Sally Trice (STCC) – details outlined below. Please contact us for more information.

Special Education requirements

Please let us know upon booking if delegates registered require special requirements to take the exam; this could be because English is not their first language, or they have other learning difficulties such as dyslexia. 

In this case we can ask for special circumstances; this may involve having a reader provided alongside a 2nd invigilator or the exam is taken after the other attendees have taken their exam.  

This may incur additional costs and the organisation that has arranged the training may need to provide the reader.

Please note: it is more cost efficient for those wanting the training to notify us at the time of booking about any special requirements needed, rather than incur the cost of a resit – costs available on request.

In addition to the events outlined above we have a range of other training and consultancy products which can be found on our services page.

How can training help You?

To comprehend and adhere to the new EU legislation, “it is good quality training that is key as even the best information needs to be understood in practice” (Jenny Morris, Head of the Institute of Food Safety Integrity and Protection)

To discuss your training requirements and how we can help

please call us on 07732 637 292 or email